Let's Talk About
Your Technology
Schedule a free 30-minute consultation or send us a message. We respond within 24 business hours — no commitments, no pressure, just an honest conversation about how technology can help your business grow.
Have questions before reaching out? See our FAQ ↓Get in Touch
Whether you have a specific project in mind, need a technology audit, or just want to explore possibilities — we're here to listen first and recommend second.
Free consultation. No commitment required. We'll give you honest advice — even if that means pointing you elsewhere.
Common Questions
Everything you need to know before reaching out.
Do you come to my location or do I need to bring my equipment?
Both. We offer on-site service at your business and also accept drop-off for hardware repairs. Once your equipment is ready, we return it to you — no extra hassle.
How quickly do you respond after I reach out?
Within 24 business hours — often much faster. For urgent situations like a server down or complete network failure, we prioritize accordingly.
Do I have to sign a long-term contract?
No. We work project-by-project or on a recurring basis — your choice. There are no lock-in contracts, no cancellation fees, and no surprise charges.
How does pricing work if every job is different?
We assess your situation first, then provide a clear written quote before any work begins. You know exactly what it will cost before you commit to anything.
Do you work with both Mac and Windows systems?
Yes. We service Mac, Windows, and Linux environments — laptops, desktops, and servers across all major platforms and manufacturers.
What if I don't know exactly what service I need?
That's what the free consultation is for. Describe your situation and we'll figure it out together — no technical knowledge required on your end.
What areas do you serve?
Our primary area is Jacksonville and Northeast Florida. If you're unsure whether we cover your location, reach out and we'll confirm.
Can you help a very small business with 1–5 employees?
Absolutely — that's exactly who we built TelIgnite for. We right-size every solution to your actual needs and budget, not an enterprise template.
Prefer a call? Book a time online or reach us at (904) 831-3868 · info@telignite.com.